Driving etiquette, VIP, and protocol management is a specialized program designed to help professional drivers, chauffeurs and transportation service providers to effectively manage and transport VIPs, executives and other high profile individuals.
This course covers a range of topics, including understanding protocol and VIP management, professional driving and conduct, vehicle selection and preparation, communication and security, driving etiquette techniques. Understanding VIP and cultural diversity, and dealing with unexpected situations. The goal of this program is to equip chauffeurs/drivers with the knowledge set skill and confidence to provide safe, comfortable and professional transportation experience for their VIP passengers while adhering to proper protocol and etiquette.
SPECIFIC COURSE OBJECTIVES
- Enable participants to understand who a customer is and the importance of a
Customer
- Equip participants with a deeper understanding of current issues and best
Practices outside their organizations.
- Enable participants to develop time management skills for positive outcome and avoid procrastination.
- Provide accelerated personal, interpersonal and teamwork skills and assist participants to appreciate how management works.
- To help participants identify workplace stress and how to cope with stress.
- To enable participants to have good work ethics.
COURSE CONTENT
- Customer Care
- Who is a customer
- What is customer care
- How to deal with difficulty customers
- Interpersonal skills
- Assertiveness
- Personal development
- Time Management and Target setting
- Develop work plans
- Managing up
- Professionalism and Etiquettes
- Grooming
- Dress Code
- Safety
- Health
- Workplace ethics
- Code of conduct
- Work protocol
- Stress Management
Consultancy Methodology
- Power Point Presentations
- Role playing
- Simulation
- Debates
- Case studies with dissuasions
On behalf of TAMI, I am delighted to extend to you our invitation to our upcoming conference. This serves as an official invitation to join us for the above-mentioned conference.
The requirements to be met by the sponsoring organization are as follows;
- For daily subsistence allowance, the sponsoring organization is free to pay according to their service regulation
- Conference fee and training materials on USD 1750 per a participant.
- For airport tax and ticket expenses, please check with your local airlines
Please confirm your attendance two weeks before the conference by sending an email to admin@tamiuganda.org / tamiconference@gmail.com
Yours faithfully,
Director administration
Cell/WhatsApp +256 782891320/ +27 717010917
Reviews
There are no reviews yet.