MANAGEMENT SKILLS AND TECHNIQUES FOR NEW SUPERVISORS (MSTS)

COURSE OBJECTIVES

• Apply the essential supervisory functions that are key for the success of the team
• Use powerful communication skills in order to maintain trust and boost cooperation
• Apply effective time management techniques to increase the productivity of the team
• Enhance ability to influence others, particularly one’s subordinates and get things done through the later
• Increased ability to relate to and be listened to more
• Acceptably, by one’s supervisors and colleagues
• Enhanced ability to deal with rather difficult situations
• Marked ability to distinguish between performing and non-performing employees, as well as between those who have the permit to perform.

FOCAL POINTS

• Management and principles
• Supervisory functions and responsibilities
• Leadership skills and motivation strategies
• Communication strategies at the workplace
• Decision-making and problem-solving
• Human relations skills and group dynamics
• Conflict management strategies
• Time management and productivity improvement
• Team building and working
• Health and safety , and employee welfare services
• Your personal Action plan

WHO SHOULD BENEFIT

Staff supervisors and life managers, present and aspiring who are looking for the introduction into the key principles of modern supervision practice in public, private and non-government   sectors.

DATES, VENUES AND PROGRAMME FEES