EFFECTIVE COMMUNICATION AND TIME MANAGEMENT SKILLS

COURSE OBJECTIVES

• Managing time for greater productivity by working smarter, not harder
• Examining our attitude about time and reviewing how to use time to accomplish immediate objectives and meet long term goals.
• Determine who has control over time-wasters in your life and what you can do about them
• Learning to use time-planning tools
• Delegating duties while maintaining responsibilities
• Managing stress by identifying the sources, the nature and symptoms
• Develop a personal coping plan for stress.

FOCAL POINTS

• Communication styles, skills, and concepts
• Listening skills
• Time management and target setting skills
• Organizational skills
• Conquer procrastination
• Save hours every working day
• Delegate effectively and free yourself from bigger tasks
• Set your group goals and priorities
• Eliminate the time wasters
• Say NO to unreasonable demands
• Stress management

WHO SHOULD BENEFIT

• Drivers
• Office attendants
• Receptionists

DATES, VENUES AND PROGRAMME FEES