OFFICE SYSTEMS, PROCEDURES AND COMMUNICATIONS (OSPC)

COURSE OBJECTIVES

• Mechanization of office work
• Role of communication in the office
• Organization and management of purchases in the office
• Significance of office correspondence
• Avoiding desk clutter
• Information storage

FOCAL POINTS

• Office procedures
• Office systems
• Office machines and equipment
• Form design management and control
• Office stationary and supplies
• Effective communication
• Office correspondence
• Records Management

WHO SHOULD BENEFIT

• Personal assistants
• Executive secretaries
• Office management
• Executive officers
• Administrative assistants
• Customer service officers