ADVANCED MANAGEMENT SKILLS FOR EXECUTIVE SECRETARIES AND ADMINISTRATIVE ASSISTANTS

COURSE OBJECTIVES

• Coping with changing priorities
• Becoming a more effective team player
• Resource management skills
• Decision making skills

FOCAL POINTS

• Decision -making and problem-solving skills
• Delegation
• Negotiation skills
• Gender management
• Organizational safety and health management
• Events management
• Leadership management skills
• Conflicts management skills

WHO SHOULD BENEFIT

• Personal assistants
• Executive secretaries
• Office managers/Controllers
• Executive officers
• Administrative assistants
• Customer service staff

DATES, VENUES AND PROGRAMME FEES