16th – 20th FEBRUARY, 2026 PRETORIA – SOUTH AFRICA.
THEME: NAVIGATING CHANGE; STRATEGIES FOR SUCCESS
FOCAL POINTS
• Digital transformation; understanding the impact of technology on secretarial roles including automation, AI and digital communication tools.
• Communication and Collaboration.
• Critical thinking and problem solving.
• Character and citizenship.
• Public speaking and speech writing.
• Creativity and imagination.
• Managing self and self-efficacy.
• Learning to unlearn-adaptability and change incorporation.
• Time Management, organization and accountability.
• Teamwork, participating and contributing.
TARGET AUDIENCE
• Administrative assistants.
• Office managers/controllers.
• Office attendants.
• Customer service staff.